MTN MoMo has reaffirmed its commitment to creating stronger and more adaptable operations across its fintech ecosystem by successfully observing Business Continuity Awareness Week (BCAW). This initiative, led by the Group Fintech Business Continuity and Resilience Team, focused on reinforcing preparedness within the organization in an ever-evolving fintech landscape.
Strengthening Fintech Preparedness
The theme for this year’s BCAW, “Resilience starts with you,” highlighted the crucial role that every employee plays in ensuring operational continuity. MoMo from MTN emphasized that resilience has transcended its role as a strategic goal to become a collective mindset essential for responding to disruptions, safeguarding services, and enabling swift recovery.
Building Awareness and Engaging Teams
Throughout the week, teams participated in a series of interactive sessions, leadership spotlights, and awareness-building activities. These initiatives were designed to equip staff with the knowledge, tools, and confidence to quickly escalate issues, collaborate across departments, and maintain stability in the face of unexpected events. The focus was on creating a culture of preparedness that empowers employees at all levels of the organization.
A Progressive Approach to Resilience
MTN MoMo reiterated that resilience is not a one-time target but a continuous process. At the core of its fintech operations lies the belief that resilience is built progressively—one action, one team, and one response at a time. This approach is designed to strengthen the foundation for secure and uninterrupted service delivery as MTN MoMo continues to adapt and grow in an increasingly dynamic industry.
Conclusion: Ensuring Secure Service Delivery
As MTN MoMo moves forward, the organization remains focused on fostering a resilient, responsive fintech ecosystem. The successful observance of BCAW is just one example of how MTN MoMo is preparing its workforce to meet future challenges and ensure that its services remain uninterrupted, even in the face of potential disruptions.
